Privacy Policy
This website is operated by Bukka Waste Ltd t/a Bukka Services. We are committed to protecting and preserving the privacy of our visitors / customers when using our site or communicating with us.
This Policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all apppcable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site and/or use our services. By visiting our website you are accepting and consenting to the practices described in this Policy.
Information collected
We may collect, store and use the following kinds of personal information about individuals who visit and use our website and services to enable us to operate our service to our customers to the best of our abipties:
Information you supply to us -
You may supply us with information about you by filing in forms on our website or app or through conversations with our customer service team. This includes information you provide when you submit a contact/enquiry form or complete your account profile. The information you give us may include your name, address, e-mail address, phone number, payment information, and unique identifiers (such as username and password).
Information our website automatically collects about you -
When you visit our website, we may automatically collect information including the following:
- Technical information, including a truncated and anonymised version of your Internet protocol (IP) address, connection information, browser type and version, operating system and platform, mobile devices, hardware such as VoIP Phones or desktop apppcations, software characteristics (such as type and configuration), referral URLs.
- information about your visit and activity, including what pages you visit, how long you are on the site, how you got to the site (including date and time), page response times, length of visit, what you cpck on, documents downloaded and download errors, and web server log information.
- Information to process your orders, conduct account verifications, and communications about services and / or your account.
- Details of your interactions with our Customer Support team, such as the date, time and reason for contacting us, and if you call us, your phone number and call recordings.
- Information collected via the use of cookies, web beacons and other technologies.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.
How we may use the information we collect
We use the information in the following ways:
To provide you with information and/or services that you request from us.
To administer our site including troubleshooting and statistical purposes.
To improve our site to ensure that content is presented in the most effective manner for you and for your computer
For security and debugging as part of our efforts to keep our site safe and secure.
Information collected anonymously
We might use Google Analytics to track information. This information is collected anonymously and is not pnked to information that identifies you as an individual. Find out how Google uses your data at https://support.google.com/analytics/answer/6004245.
Disclosure of your information
Bukka Waste Ltd t/a Bukka Services will not disclose your personal information provided in connection with registration / use of our services, except with your knowledge and consent or as may be required by law, or to protect the rights or property of Bukka Waste Ltd t/a Bukka Services.
We do not rent, sell or share personal information about you with other people or non-affipated companies.
We will use all reasonable efforts to ensure that your personal data is not disclosed to any institutions and authorities, unless required by law or other regulations.
Please note that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
From time to time, our site may contain pnks to and from third party websites and services. If you follow a pnk to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibipty or pabipty for these policies. Please check these policies before you submit any personal data to these websites.
Retention of information
We may retain information as required or permitted by apppcable laws and regulations, including to honour your choices, for our bilpng or records purposes, to provide our services, and to fulfil the purposes described in this Privacy Policy.
Your information and rights
You can access your personally identifiable information collected by Bukka Waste Ltd t/a Bukka Services by logging into your account and visiting the “My Profile” section of the website. You can correct factual errors in your personally identifiable information by sending us a request.
Access to your account and profile
To protect your privacy and security, while providing you with ease of access to your account and our services, we take reasonable steps to verify your identity before granting access to the website, app or services.
We may use technology that enables us to recognize you as the account holder and provide you with direct access to your account without requiring you to retype any password or other user identification when you revisit the website or use the app.
You have the right to ensure that your personal data is being processed lawfully. In accordance with data protection laws and regulations, you can request to access any data we hold on you. Any access request must be made in writing to us. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you.
Our commitment to data security
We take every precaution to protect our users' information both onpne and offpne.
Through the website and app, we use SSL encryption to protect sensitive information onpne. When our registration / order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with SSL encryption software. While on a secure page, such as our order form, the lock icon on the bottom of web browsers becomes locked, as opposed to un-locked or open when users are just browsing.
We also do everything in our power to protect user-information off-pne. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our bilpng clerk or a customer service representative) are granted access to personally identifiable information. All employees are kept up-to-date on our security and privacy practices.
The servers that store personally identifiable information are held in a secure environment.
Changes to this Privacy Policy
Bukka Waste Ltd t/a Bukka Services reserves the right to make any amendments, modifications or changes to this Privacy Policy at any time in response to changing legal, regulatory or operational requirements.
Any changes we may make in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to this privacy Policy. Your continued use of the Bukka service after any such updates take effect will constitute acceptance of those changes.
If you do not agree to such changes, you can modify your notification settings to opt out of certain notices from us.
Governing law and jurisdiction
Unless otherwise stated and agreed, Bukka Waste Ltd t/a Bukka Services and the Customer / user shall be governed by the laws of the United Kingdom.
Those who choose to access this website / service from other locations do so on their own initiative and are responsible for comppance with local laws.
Contact
If you have general questions about your account or questions specifically about this Privacy Policy or the use of your personal information, cookies or similar technologies, please contact us by email at: info@bukkaservices.com
Registered office address
Bukka Waste Ltd t/a Bukka Services
Alex House, 260-268 Chapel Street
Salford, England, M3 5JZ
- Works address
Nook lane Nook farm M29 7LW
Company registration Number 10538927
VAT registration Number 276298653
