Carpet Cleaning FAQs

Depending upon the size and area, it can take on average anything from 15 - 45 mins per carpet.

If possible, the customer should clear the space ready for the carpet to be cleaned. However, we can assist in moving the furniture for you. We can also work around furniture that's fixed or not easy to move.

No, it's not necessary. Our professional equipment will remove any debris during the cleaning process.

The methods used involve hot water extraction and carpet shampooing. Usually, there are four stages to include pre-treatment, a deep clean using quality antibacterial and deodorising cleaning products, a rinse and stain removal.

Yes, we do. All cleaning products are carefully chosen, and are child and pet friendly.

Yes, we clean rugs. The price depends on size and starts from £20.

In most cases (8/10 times), stains can be completely removed. It does depend upon factors such as the nature of the stain and the type of carpet fibre, but we are able to remove even the most stubborn stains.

Yes. We use an anti-bacterial cleaner followed by a scented deodoriser, which removes bacteria and bad odours.

On average, it can take anything between 3 to 6 hours for the carpet to be completely dry.

Where possible, wait for at least 1 to 2 hours before walking on the carpet to give it a chance to air and dry.

No. We use professional equipment and the best quality cleaning agents to protect your carpets.

Yes, we are fully insured and can provide details upon request.

Use the Bukka App 24/7 to check availability and book our experienced carpet cleaners.

Once you have uploaded a picture of the carpet to the Bukka App together with specific details of any stains that need attention, our Bukka Partner will respond within 24 hours with available dates and a price.

The cost depends upon the size of the carpet(s) and the service required. Prices start from £45.

Payment can be made securely through the Bukka App.

We are available seven days per week. Once you have requested a quote we'll provide the available dates to choose from.

Please contact us here by raising a support ticket.